Reviews collected from across the web

Countrywide pride ourselves on delivering the best customer service that we can. The following reviews have been collected across the web and via our customer satisfaction platform Yext. We regularly ask clients to review our service via SMS link or email across our different service locations.

  • Google reviews
  • Facebook reviews
  • Customer feedback
  • Trading standards approved
  • Which trusted trader
  • BPCA Full member

  • Newbury

    Average Rating:
    5.0
    Total Number of Reviews:
    34
     
    • July 9, 2021
      Jo T
      Martyn was great and sorted the 4 wasps nests we had
    • March 12, 2020
      Jenny p
      Excellent reliable service from countrywide
    • September 4, 2019
      David M
      Arrived at exactly the appointed time. V efficient service.
    • August 29, 2019
      Emily B
      Excellent, prompt, friendly and efficient
    • August 29, 2019
      Phil S
      Excellent work and customer service
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    Around the Web
    4.9
    Full Star
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    Half Star
    112 Google Business Profile reviews
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  • Reading

  • Basingstoke

    Average Rating:
    5.0
    Total Number of Reviews:
    46
     
    • January 25, 2023
      Debbie W
      Lewis was absolutely great.. explained everything he was doing.. very friendly and very knowledgeable.. would definitely recommend your services to other people
    • December 20, 2021
      Sheila vdB
      Excellent customer service
    • September 28, 2021
      Emma M
      Very helpful, helped get rid of a dead rat that was in the ceiling and helped to clear up all the larvae and maggots. Great customer service and has made me feel a lot more at ease in my flat knowing the issue has been dealt with. Can’t thank him enough for his help!
    • March 11, 2020
      Sami s
      Absolutely brilliant
    • March 10, 2020
      Mrs Brown.
      Hi Martyn was a very professional man and told me all that was going on. He could not find where the rat was coming in. Thank you for his help. Mrs Brown.
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    Around the Web
    5.0
    Full Star
    Full Star
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    Half Star
    44 Google Business Profile reviews
    Full Star Half Star Empty Star

  • Southampton

    Average Rating:
    5.0
    Total Number of Reviews:
    1
     
    • June 21, 2019
      Louise W
      Kurt was very friendly and professional
     
    Around the Web
    5.0
    Full Star
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    11 Google Business Profile reviews
    Full Star Half Star Empty Star

  • Bracknell, Camberley & Farnbough

    Average Rating:
    5.0
    Total Number of Reviews:
    8
     
    • October 30, 2022
      Sawdia M
      I came across Countrywide after spending a lot of time trying to find a company to clean my loft after a dead rat was found there. After reading their reviews and visiting their website, I felt confident that this is a company I can trust to do a good job. And they did an excellent job. Everyone involved was very nice, helpful and pleasant to deal with. Tom, in the office, was great at coordinating everything and managing to find ways of accommodating my very tight schedule. I was given a provisional quote on the phone and then Peter came round for a site survey a couple of days later. Again Peter was very nice, helpful and clearly very experienced and knowledgeable and very good at answering all my questions. On the day, Peter arrived early in the morning with Lewis and Martin who did an excellent job removing the boarding and the old insulation, disinfecting the whole loft before laying on new insulation, which was much thicker than the old insulation. they also plugged any visible holes to prevent re-entry. They even hoovered the hallway and the stairs, leaving the place spotless. Such lovely people to deal with and such hard workers. Phil, the owner, made my day by adjusting the original invoice to reflect changes in VAT on loft insulation, making me a substantial saving. An honest and descent thing to do. My whole experience with Countrywide has been very positive from start to finish and I would absolutely recommend them. Thank you so much Countrywide!
    • July 2, 2020
      Suzan D
      Arrived within 48 hours and efficiently eliminated active wasps nest right over the front door!
    • April 9, 2020
      Tom H
      Helpful speedy and friendly thanks
    • February 10, 2020
      Emma S
      Great gentleman, understanding and kind, very hard worker!
    • November 26, 2019
      Kim B
      I found Countrywide via the Which website. Peter visited 3 times to completely wipe out a Squirrel problem. He was very knowledgeable, answering all my questions patiently and with courtesy. His calm ‘bedside manner’ put us all at ease from the outset, particularly my neighbour who shared the infestation. I have already recommended the firm to a friend. I was frankly advised that costly physical modifications to the building would probably be not worth investing in at this stage. I compliment the company on the quality of their work and customer service. Further, I really appreciate the honesty and integrity of their staff in the advice they have given me.
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    Around the Web
    5.0
    Full Star
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    10 Google Business Profile reviews
    Full Star Half Star Empty Star

  • Google & Facebook Reviews

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Why Countrywide?

  • Your local pest control service in Newbury, Reading, Bracknell, Basingstoke, Farnborough and Southampton
  • Fair pricing with fast, guaranteed results.
  • Full British Pest Control Association Member
  • Approved by local trading standards authorities 'buy with confidence' scheme
  • Which? Trusted Trader
  • Fully trained (BPCA) and insured with safe working practices
  • We offer a 100% Guarantee on our pest control treatments

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